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Installing Remark Web Survey Scripts in IIS

Installing Remark Web Survey 5 with IIS
The Remark Web Survey scripts have to be installed in IIS in order for the Server Component to function. Please use the following instructions to install the scripts. Please note that Perl must be installed on the web server in order for the scripts to run properly (see www.activestate.com if you need to download Perl).

Create the Web Server Scripts Folder

  1. Create a folder to hold the Remark Web Survey scripts in the C:\Inetpub folder on the web server. This folder is typically called scripts. Move or copy the Remark Web Survey scripts from the Remark Web Survey Designer component installation folder (C:\Program Files (x86)\Gravic\Remark Web Survey 5\Scripts) into the C:\Inetpub\scripts folder.
  2. Once this step is finished right click your scripts folder and click Properties.
  3. On the Scripts Properties window select the Security Tab. Click the Edit button.
  4. This will open the Permission for Scripts (or whatever the folder name that holds your scripts) window. Click the Add button.
  5. This will bring up the Select Users, Computers, Service Accounts, or Groups window. You need to add the IUSR account to the list of Group/User names so that you can apply permissions correctly.
  6. You need to change the 'From this location' text box from the name of your domain to the name of your computer. Click the Locations button. Select your computer name. Click OK.
  7. Type IUSR into the large text area box. (This is under the text that says: Enter the object names to select (examples)).
  8. Then click the Check Names button. IUSR will become underlined. Click OK.
  9. After you click OK, you will see IUSR as an option in the Group or user names list. Click IUSR and then click the Edit button. This will open the Permissions for Scripts window. Give the IUSR all but full control. Click Apply, and OK.

Create the Virtual Directory in IIS

  1. Close the properties, and Load IIS from the Administrative Tools: Start Button| Control Panel | Administrative Tools. Select Internet Information Services (IIS) Manager from the window that opens.
  2. Your first step is to create a Virtual Directory. In doing so you resolve the physical location of your Remark Web Survey Perl scripts (C:\InetPub\scripts) to a link you can browse to in a browser. Right click the Default Web Site, and select Add New Virtual Directory.
  3. This will bring up the Add Virtual Directory window: Type in scripts, or whatever you want to call the directory (this will typically be the same name as the physical folder you created to house the scripts).
  4. Select the location of your scripts folder. (C:\inetpub\scripts) or wherever they reside.
  5. Click the ellipses (…) to select the path. Click OK. You now have created the Virtual Directory.

Create the Application Pool

  1. Right click Application Pools, and then select Add Application Pool.
  2. Enter RWS5 Scripts for the Name and leave the rest of the default options. Click OK.
  3. Next you need to set this application pool as the default for the website. Look all the way to the right under Browse Web Site and click Advanced Settings.
  4. In Advanced settings the first option is Application Pool. Click where it says RWS Scripts in bold. It will open a small window with a drop down, and you select the RWS5 Scripts (or name of Application Pool that you just created)
  5. Click OK, and then OK again.

Add the Perl CGI Extensions
The final Step is adding Perl CGI Extensions. Note: Perl needs to be installed on the Web Server for this to work. Perl can be downloaded from www.activestate.com.

Before attempting the steps below, ensure you have ISAPI and CGI Restrictions installed. Within, you should have allowed both the CGI and PL extensions to execute. Whether this is enabled for you depends on how IIS was installed.

  1. Double click the Handler Mapping icon in IIS.
  2. Look to the far right side of this window and click Add Script Map.
  3. You need to add .PL and .CGI. You then add the "%s" %s to the end of the path by typing it in after you choose the location of perl.exe. Perl is typically installed in C:\Perl or C:\Perl64. So it might look like: C:\perl\bin\perl.exe "%s" %s
  4. Click the Request Restrictions button and click the Verbs tab in the window that opens. Select 'One of the following Verbs:' option button and type GET,HEAD,POST.
  5. Click OK, and Save changes if you are prompted. You should now be able to access the Remark Web Survey Admin Control Panel.

Test Your Setup

  1. Browse out to the following in your web browser.


The administrative script should appear, asking you to change your password. The default password is rws, which you should immediately change to the password of your choosing.

If the administrative script does not appear, revisit the previous steps to ensure everything was set up correctly. If you cannot resolve the issue and have a support contract with Gravic, you can email us with the URL of your test script and we will assist with troubleshooting.

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