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Long Textbox Responses are Truncated when Downloading Data

In many spreadsheet applications, including Remark Web Survey, controls known as data grid structures apply limitations to the number of characters they can hold in a cell. However, you can increase the setting called Data Grid Max Cell Length to increase cell capacity.

To increase cell capacity:

  1. Locate and click on the Application button. This is the globe in the upper left corner of the screen.
  2. Select Web Survey Options.
  3. Select Defaults from the Task Pane in the Remark Web Survey Options window.
  4. On the Defaults screen look for Miscellaneous and Maximum grid cell length; This setting designates how many characters each grid cell can hold in the Data Viewergrid. You can change this value from 3000 to a higher number (see suggestions below).

If you plan on using the Remark Quick Stats Response Report By Item, keep in mind that the report's comment areas will only hold a maximum of 1024 characters. With this in mind, you may want to limit the number of characters your respondents can enter when making a comment. You can do this by going to the Answers link in Question Properties for textbox questions and in the Access current answer's properties link, in Attributes check the box for Set the maximum length of response characters. Then set the limit for Set Max Answer Length to 1020.
Text comments of any length can be exported from the Remark Web Survey as text files, but if you plan to export comments to another database, it is wise to know the limitations of your target database when designing your survey form. If you are using a text export and want to enable long comments, you may set the Set Max Answer Length value as high as 30000.

Note that fields containing very large amounts of data may take longer to download on some systems. 

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