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Troubleshooting OCR Regions

OCR (optical character recognition) regions are used to obtain data from pre-printed text on forms. The software makes two types of OCR recognition available, Primary and MODI (Microsoft Office Document Imaging). You will only see the MODI option if you have Microsoft Office 2007 installed on the computer running Remark Office OMR. Note that there is also a Legacy option that is meant for customers using older templates that utilized a previous OCR engine. We recommend using Primary.

Here is how they differ:

Primary OCR is Remark Office OMR's built-in OCR engine. It tends be faster but may be less accurate.

Microsoft Office Document Imaging (MODI): MODI OCR is a little slower but tends be very accurate.

If you would like to improve your OCR recognition for your OCR regions, in the form template, under the OCR region properties, you can try setting the OCR type to MODI if you have Microsoft Office 2007 or higher installed.

If you do not have Microsoft Office 2007 or higher installed, you can make sure that you are following the best practice recommendations which include:

  • Font size of greater than 12 points.
  • Use a capital Arial O as an OMR bubble.
  • Use a common font such as Times New Roman or Arial.
  • Do not use bold, italics, or underlined fonts.
  • If you notice areas where letters almost touch each other due to the shape of the letter, try increasing the character spacing slightly.
  • Use a scanning resolution of 300dpi.


Please note that OCR is not handwriting recognition (that is called ICR). OCR only recognizes computer generated text. If you need to read handwriting, you need to use an Image region to capture clips of the handwriting or data enter the handwriting.

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