Home » Categories » Remark Web Survey » Administering Forms

Unable to Access the Administration Control Panel from Remark Web Survey

There are several possible reasons that you may be unable to access the web form's administrative functions via a web browser or from the Web|Control Panel tab of Remark Web Survey, including:

  1. The Admin Script URL may not have been entered into the open form's properties correctly (consult your website administrator to obtain this information). The Admin Script URL is the path for accessing the rwsad5.pl script. Once you obtain the correct fully qualified URL for the Admin script, enter it in your form's properties.
  2. An incorrect Admin Script URL may have been entered in the Remark Web Survey Program Options. The Admin Script URL that is entered into the Web Survey Options (in the Remark Web Survey Designer component, select the Application Button, the globe in the upper left corner, and then click the Web Survey Options button) is used for every form that is created, so if it's incorrect in this location it will be wrong in each web form created. Consult your website administrator for this information then enter the correct location of the administrative script.

If you are also unable to access the Control Panel from a web browser, an incorrect Admin Script URL may have been entered in the web browser's address bar. Enter the correct administrative script (consult your website administrator for this information) in your web browser's address bar. Watch carefully for typos.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles
Troubleshooting Redirection on a Web Form Complete Page
Viewed 2335 times since Tue, Aug 5, 2014
Customizing Error Messages in Remark Web Survey
Viewed 2484 times since Tue, Aug 5, 2014
Troubleshooting Email Notifications
Viewed 13711 times since Tue, Aug 5, 2014
Using Email Templates in Remark Web Survey
Viewed 2381 times since Tue, Aug 5, 2014
Restricted Users not Being Saved in the Remark Web Survey Control Panel
Viewed 2072 times since Tue, Aug 5, 2014
Long Textbox Responses are Truncated when Downloading Data
Viewed 2235 times since Tue, Aug 5, 2014
Will Gravic Host my Web Survey?
Viewed 2110 times since Tue, Aug 5, 2014
Enforcing a Secure Connection to the Web Form when Accessed via an Unsecured Channel
Viewed 2394 times since Tue, Aug 5, 2014
Remark Web Survey Logo Doesn’t Appear in Control Panel
Viewed 2241 times since Tue, Aug 5, 2014
Entire Hyperlink is not an Active Hyperlink in Web Form Invitation Emails
Viewed 3703 times since Tue, Aug 5, 2014