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Error #1935 Installing Software
Viewed 6454 times since Fri, Aug 29, 2014
The 1935 Error message is generated by the Windows Installer when it is unable to access a specific file, folder, or area of the system's registry for some reason. Normally, this error is generated if you not have full administrative rights to... Read More
Error #2147023898 - Invalid Access to Memory Location
Viewed 32704 times since Fri, Aug 29, 2014
If you receive an Error #2147023898 - Invalid Access to Memory Location either when installing or launching a Remark product, it is likely due to a Microsoft update that caused this software error on Windows 7 computers. You will need the latest... Read More
Error 53 File Not Found: GVCCrypt10.dll During Remark Office OMR Install
Viewed 3060 times since Tue, Aug 5, 2014
The most straightforward way to resolve this error in the majority of cases is to check to see if the Remark Office OMR Demo is installed on your system (look in the Windows control panel). If it is, uninstall the demo version, reboot and try... Read More
Installing Remark Products in Windows 8.0
Viewed 8349 times since Tue, Jun 10, 2014
The Remark software will run on Windows 8.0. However, if you are running version 8.0, the .NET Framework version 3.5 is required and is not typically enabled with early versions of Windows 8. Note that this problem does not exist in Windows 8.1 and... Read More
Invalid Credentials Error During Installation
Viewed 3847 times since Tue, Aug 5, 2014
Error Message:Invalid credentials were supplied. Please verify the Serial Number and Authentication Code before continuing.This error is typically caused by mistyping the serial number or authentication code. Verify what you have entered matches the... Read More
Locating the Serial Number for Remark Office OMR
Viewed 10383 times since Tue, Aug 5, 2014
Remark Office OMR requires a serial number, authentication code and license key in order to install and activate the software. You will find this information in the email you received to download the software, or if you purchased a CD, on the... Read More
Moving my Remark Office OMR 10 Software
Viewed 3461 times since Fri, Feb 15, 2019
The Gravic software license agreement states that any one copy of the software can only be installed on one computer. The license transfer process is handled differently Remark Office OMR 10. When you install Remark Office OMR 10 if it detects the... Read More
Remark Office OMR Support in Windows 10
Viewed 6471 times since Wed, Aug 5, 2015
Remark Office OMR 2014 is supported under Windows 10. Please note that the .NET 3.5 framework is needed and if it is not found, you may receive a message explaining that you need to enable the .NET 3.5 framework. Windows may try to enable it for you... Read More
Should I install a new version of the software in the same folder as my previous version?
Viewed 3785 times since Tue, Aug 5, 2014
No. New versions of the software should not be installed in the same directory as previous versions. Ideally use the default directory in the installation program, or select a new directory that is different from the current installation. Please see... Read More
Windows Protected Your PC Error Message During Installation
Viewed 5622 times since Tue, Jan 20, 2015
When you launch the Remark Office OM check for updates, you may see this error message on a Windows 8 computer: Click the “More info” link to get a second message and click the “Run anyway” button. The updater will not harm your computer;... Read More
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