This Program Has Stopped Working Message when Starting Remark Web Survey

In July 2011 Microsoft released a Windows 7 security update that causes an error to appear when opening Remark software.  This error states:

This Program Has Stopped Working

If you receive this error after installing this Windows 7 security update, you need update from Remark Support. Please do not uninstall the software. Contact and in your inquiry, please send us the date listed for your Rws50.exe file, which is typically found in C:\Program Files (x86)\Gravic\Remark Web Survey 5. We will then send you a hot fix for the problem.

Article ID: 63
Created On: Tue, Aug 5, 2014 at 5:09 AM
Last Updated On: Wed, Aug 27, 2014 at 10:21 AM

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