In July 2011 Microsoft released a Windows 7 security update that causes an error to appear when opening Remark software. This error states:
This Program Has Stopped Working
If you receive this error after installing this Windows 7 security update, you need update from Remark Support. Please do not uninstall the software. Contact firstname.lastname@example.org and in your inquiry, please send us the date listed for your Rws50.exe file, which is typically found in C:\Program Files (x86)\Gravic\Remark Web Survey 5. We will then send you a hot fix for the problem.
Article ID: 63
Created On: Tue, Aug 5, 2014 at 5:09 AM
Last Updated On: Wed, Aug 27, 2014 at 10:21 AM
Online URL: https://support.gravic.com/remark/kb/article/this-program-has-stopped-working-message-when-starting-remark-web-survey-63.html