Forbidden Error Message when Accessing the Administration and/or Data Collection Script

The most common reason for this error is that incorrect permissions have been set on the scripts. On Unix based systems, you must set valid permissions for executable Perl scripts.

Use the chmod command to change the permissions of the administration and data collection scripts (e.g., "chmod 0711"). Ask your website administrator for assistance.

Please see the full installation instructions in the user's guide PDF for information about installing the scripts and setting up permissions.

Article ID: 66
Created On: Tue, Aug 5, 2014 at 5:20 AM
Last Updated On: Wed, Aug 27, 2014 at 10:14 AM

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